It is our policy to secure the information of each customer who visits our website. We aim to maintain privacy for all our clients. Our policy demonstrates how we acquire and use your records to provide high-quality services. The information is gathered with the sole consent of our clients for using advertisements, promotional strategies, informative mailings, and the plethora of services that we provide. If our customer later decides not to use our services, the data provided by you will still be protected as per our policy.
Why Do We Collect Information?
Information gathered by Cyberoco is a method of self-assessment; the data is collected to ensure the best service quality and deliver information of primary interest to you. The information gathered helps us know how many customers we have acquired and what enticed them to explore us.
Above all, Cyberoco collects information to improve the services it offers and to present clients with information and services related to their needs. Similarly, we use your data to understand and measure our success in the execution of services. For example, complete information and facts help us understand the quality of the audience we have attracted and how they explore our site.
Personal Data Collection and Communication.
Every client’s information we collect is given voluntarily. The information may be presented in diverse ways depending on the kind of service they choose.
For instance, your credit card information can be sent to us when you sign up on our website or provide your records over the phone. Our payment method is handled by third-party providers such as PayPal, 2Checkout, Authorize, and Stripe. These companies will never retain, share, or restore your personal information as they are only entitled to carry out the billing of our services.
If our client wants to run a promotional campaign, we will extract some data from them, including name, address, physical location, credit card information, and other related information to complete the task. The above data is extracted only for the duration of the registration procedure.
Your email is essential to us so that we can send you relevant information related to the offerings you have chosen. Also, your email is used to keep you updated about our upcoming plans, projects, and services that may interest you. However, each of our promotional messages comes with the option of unsubscribing.
For such forms of emails, we may also require your non-public details, including email address, location, phone number, and business name. Before writing to us via email, please write in the subject, “promotional messages opt-out.” You may submit your credit card information online or on the phone while opting for our offerings. Our payment process is executed by third-party service providers like PayPal, 2Checkout, Authorize, and Stripe.
Data You Provide.
It is strictly prohibited and against our standards to associate any information given by clients on our website. Your data collected during registration or sign-up may only be used to deliver our service information relevant to your needs. In case you need to change or update your information, you can do so by conveying the message to us via email or phone call.
Protection and Use of Personal Information.
As mentioned above, any information you provide is not shared on-site. However, if the company is merged with another firm or sold, your information may be transferred. Nevertheless, no third-party company has the right to utilize your personal information. These third-party companies solely deliver their available services. However, we do reserve the right to disclose your information if required by law. We believe that disclosure is vital to secure our rights, follow court requests, a judicial proceeding, or any lawful procedure served on our site.
Other Information We Collect.
We do collect some additional information that is not private through cookies. This type of information includes IP address, browser, and the pages you visit on the site. Besides, we monitor how often our website is visited and which links you have clicked to find your desired services. Also, we send some of your data to our partners and other third parties. All this information is anonymous and non-discriminative.
A cookie is a small text file that a service provider or website transfers to your PC’s hard drive via a web browser. These cookies help the service providers and the site identify your browser and remember certain information.
These cookies may be eliminated by following the ‘help file’ of your internet browser. If you do not accept our cookies, you may still have the ability to visit our website, but your access to some parts will be restricted. Your activity on the site is monitored to help us impart a tailored online experience, render technical support, evaluate our website, and personalize our services according to audience needs.
Data Retention.
The information gathered from you is kept for a specified period, even if the partnership or the assigned work is completed. This also applies if you are obtaining or have just opted for our services and later decide to end or not proceed with the service, or you already consumed the services. In any situation, your data will remain with us up to four years following the completion of our partnership, the date you decided to reject our services, or the time you no longer find the service available.
During the information maintenance period, as stated earlier, our clients can erase their data from our database by contacting us via chat, email, or telephone. The client must mention their name, telephone number, physical location, email address, business name, and area with “Remove Personally Identifiable Information” in the title, so we can find your information and process your removal request. However, any identifiable information provided is not dependent on the maintenance period and therefore cannot be erased.
How Long Will Cyberoco Keep My Personal Information?
We at Cyberoco keep the information you provided in our database for as long as it’s necessary to deliver our services, or during any relevant contract you hold with Cyberoco (this explains which information should be kept for how long). In the case where you wish to leave your account services with Cyberoco, or the services are canceled, your information will remain on our database for one year and will be deleted automatically. During the time your data is in our systems, people cannot use your personal information.
If you share any personal details with Cyberoco, we will maintain your details until it is reasonably required for submission.
Cyberoco guarantees that it does not rent, sell, or share your personal data with other people or those who aren’t affiliated with our company unless you allow us to share your information with your permission or under the following circumstances:
– We share your data with our reliable partners who work on behalf of Cyberoco under confidentiality agreements. Such companies may use your data to help Cyberoco provide the services at its top quality. However, these partners or companies do not hold any right to use or share your personal information independently.
– In case of responding to court orders, subpoenas, or legal processes, or to defend against legal claims or to exercise our legal rights.
– Because of transparency and legal practices, it is necessary to share information to investigate, prevent, or take action for any suspected fraud, illegal activities, situations involving potential threats to the physical safety of any person, violations of Cyberoco’s terms of use, or as otherwise required by law.
– Because of transparency and legal practices, it is necessary to share information to investigate, prevent, or take action for any suspected fraud, illegal activities, situations involving potential threats to the physical safety of any person, violations of Cyberoco’s terms of use, or as otherwise required by law.
Third-Party Website Links.
We maintain relationships with some other websites, for instance, our advertisers, customers, business partners, and associates. We keep no control over their daily business practices or operations. As we don’t possess control over the information and policies of these third-party sites, you may wish to separately evaluate how they gather and utilize personal information.
Security Information.
Your information stored by Cyberoco is entirely protected by using industry-standard security measures. All the information is protected and secured with firewalls and encrypted protocols. This practice is maintained to stop any unauthorized access to our valuable data. Our meticulously developed security system secures your information from being misused or altered. Highly sensitive data, like credit card information, is highly protected through a secure socket layer (SSL). This system delivers encryption during the process. Our professionals are trained to protect your data. Both external and internal resources are revised for the capability of our security process.
Revision Policy.
Cyberoco provides you with assurance for unlimited revisions according to your particular packages. Our customers can ask for revisions as per the package, and there shall be no extra fee for it. However, the concept and design will remain identical, and the customer can ask for revisions on any one of the provided options. Moreover, changes to several options are either inadmissible or will be charged discretely. The reversal time for a standard revision would be approximately 48 to 72 hours for website design and logo, 3 to 5 days for video animations, whereas the timeline for apps, software, and games may vary depending on the revision scope. Equally, the periods for development and functionality revisions may also differ depending on the scope of work.
Protection for Children.
No information is to be collected from anyone under 13 years of age.
Changes to This Privacy Policy.
There is a possibility our policy may change over a specific period. But any change in our policy will be updated and communicated to our clients on www.cyberoco.com. Also, we maintain the right to alter our security proclamation, so it is recommended you stay connected with our website.